Hi
My email was updated to the dragondesigns@mail.com. Please send the information codes.
Why do you make your software so hard to acquire?
Thanks
Ibadragon
| NANO Antivirus > Forum http://www.nanoav.pro/forum/ |
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| My account has been updated to the same email http://www.nanoav.pro/forum/viewtopic.php?f=13&t=371 |
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| Автор: | Ibadragon [ 24 ноя 2010 13:32 ] |
| Заголовок сообщения: | My account has been updated to the same email |
Hi My email was updated to the dragondesigns@mail.com. Please send the information codes. Why do you make your software so hard to acquire? Thanks Ibadragon |
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| Автор: | Irina [ 24 ноя 2010 14:19 ] |
| Заголовок сообщения: | Re: My account has been updated to the same email |
Ibadragon писал(а): Why do you make your software so hard to acquire? You can get your license without any our assistance. We send license keys to offline users and to users who have any problems with getting of a license. Please read the article "License management" in our manual. There you will find all necessary information.
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| Автор: | Ibadragon [ 24 ноя 2010 22:22 ] |
| Заголовок сообщения: | Re: My account has been updated to the same email |
HI I did have problems and I have tried a number of times to get a Lic. but with no success. You have not answered my other message after the up date on the email so I started this one. So again Please I need you to email a code, I would not ask if I was not having an issue. Thank You For Your Help |
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| Автор: | ya [ 25 ноя 2010 10:13 ] |
| Заголовок сообщения: | Re: My account has been updated to the same email |
Hi, Ibadragon. You`ve written to the support and we know about your problems. That`s why we should send you a license as soon as you changed your E-mail. Let it be my fault.  Sorry for such a log time-out.The license has been sent. |
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| Автор: | Ibadragon [ 25 ноя 2010 12:01 ] |
| Заголовок сообщения: | Re: How to open or install file |
Hi Thank You for the License, what do I use to open the file or how do I install? I have tried with no success to open. Please advise. Thank You Ibadragon |
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| Автор: | ya [ 25 ноя 2010 12:33 ] |
| Заголовок сообщения: | Re: My account has been updated to the same email |
Simply save the license file from the letter on your disk. Then enter the path to the file in the field "About -> License management -> Import a license" and press "Load". And that`s all. |
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| Автор: | Ibadragon [ 25 ноя 2010 13:56 ] |
| Заголовок сообщения: | Re:Thanks & Firewall |
Thank You for the information.  Also is there a firewall to be had or a beta firewall to test? What other software is available or beta software to be tested? Thanks Ibadragon 
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| Автор: | Irina [ 25 ноя 2010 15:52 ] |
| Заголовок сообщения: | Re: Re:Thanks & Firewall |
Ibadragon писал(а): Thank You for the information. There isn't a firewall but we develop the network scanner. We hope to release the new version of NANO AntiVirus with network scanner as soon as possible. Also is there a firewall to be had or a beta firewall to test? Ibadragon писал(а): What other software is available or beta software to be tested? We develop NANO AntiVirus only, there isn't another software.
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| Автор: | Ibadragon [ 25 ноя 2010 21:12 ] |
| Заголовок сообщения: | Re: My account has been updated to the same email |
Please why did I receive a License for only 3 months an not for a year? 3 months is very short. Do you send out a notice reminder to update the Lic.? Thanks Ibadragon |
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| Автор: | Irina [ 06 янв 2011 12:37 ] |
| Заголовок сообщения: | Re: My account has been updated to the same email |
Ibadragon писал(а): Please why did I receive a License for only 3 months an not for a year? 3 months is very short. Do you send out a notice reminder to update the Lic.? Sorry for the delay. Yes, you will have a reminder, the pop-up will appear and you just need to follow the guidance. As for the 3 months period, it is our vendor marketing.
Thanks Ibadragon |
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