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Alerts window problem
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Автор:  rogerm [ 08 ноя 2018 11:26 ]
Заголовок сообщения:  Alerts window problem

Whenever an alert is displayed when something is detected, if I click anywhere other than the alert window, the window is closed. I think it would be better if the windows stayed open (and visible) until an action is selected.

Автор:  zaytseva [ 12 ноя 2018 18:51 ]
Заголовок сообщения:  Re: Alerts window problem

Hello, rogerm.

We noticed the following peculiarity - on request from NANO Antivirus the focus moves automatically to the buttons in the request (to delete, to cure etc). So if the request appears when you are working with a keyboard, for example when you are printing, it is possible that the suggested antivirus action could be applied. The request on this problem is assigned, the problem will be solved in next versions of Antivirus.

On click of a mouse button on other windows the request of the action from Antivirus is not closed, at least we can't reproduce it. Please specify which exact problem do you mean: the closing of request during the work with keyboard or closing the request on the click by mouse on other windows?

Автор:  rogerm [ 13 ноя 2018 11:42 ]
Заголовок сообщения:  Re: Alerts window problem

It happens when I click elsewhere with the mouse.

Автор:  zaytseva [ 13 ноя 2018 17:03 ]
Заголовок сообщения:  Re: Alerts window problem

The situation is weird - this need not be so. Please, send NANO Antivirus logs to support. To do so, use the following link: "Start -> All programs -> NANO Antivirus -> Report a problem to Support Service" (don't forget to leave your e-mail address and problem description).

Автор:  rogerm [ 15 ноя 2018 09:27 ]
Заголовок сообщения:  Re: Alerts window problem

I can't post logs as I already uninstalled Nano. However I think it may just be an issue with my computer.

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